
Returns
easy & free returns within 15 days
If you’re looking to return or exchange your order for whatever reason, we’re happy to help! We offer free, no-hassle returns or exchanges within 15 days of receiving your order. You can return your product for a different product or a refund to the original payment method for free.
Please note the following exceptions to this return and exchange policy:
- Some individual products are excluded from this policy. This is noted in the product description.
- Sale-priced and clearance item sales are final and cannot be returned or exchanged
- No refunds/exchanges will be granted for custom items, but we will work closely during the ordering process to make sure you’re happy with your final product
- Returned items must be unwashed and have no signs of wear or use (including but not limited to: marks, stains, tears, and odors)
To initiate a return or exchange, please complete the following steps:
- Simply fill out this form or email customerservice@cabin4gear.com with details of the products you wish to return or exchange from your order
- Print your prepaid shipping label that you will receive by email
- Send all items back to Cabin No. 4 using the label provided
- Once the items are received, you will receive your refund to the original payment method or we will ship out your replacement item.
Shipping
eco-friendly packaging
Your product will be shipped in minimal, eco-friendly packaging. The poly mailers we use for t-shirts are 100% recycled and 100% recyclable. Even the shipping labels are recycling-friendly and they’re zero-waste: the release liner (the backing we peel the label off of) is 100% recycled and recyclable.
ship to US and Canada
United States: Choose free shipping (USPS Ground) if you aren’t in a hurry. For a flat rate of $6, you can upgrade to USPS Priority Mail. Your order will ship from Mankato, Minnesota.
Canada: For a flat rate of $15, your order will be shipped USPS Ground. Your order will ship from Mankato, Minnesota.
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